Phone etiquette not just a fad from the past

Published: Wednesday, March 12, 2014 at 06:02 PM.

I get a lot of calls, and I miss a lot of calls. Another of my cardinal rules involving phones is that I return calls. I won’t ignore messages and always respond. To do otherwise is the same as being rudely ignored in face-to-face conversations.

I’m sure a lot of you think this subject is silly, but in today’s world there are three simple little things anybody can do to increase success.

First and foremost, return phone calls!

Secondly, always show up exactly when you say you will!

And finally, always do exactly what you say you’ll do!

Today, it’s becoming more and more rare to find folks who’ll do even one of that magic trio, much less all of them. If you adhere to those three simple business commandments, word will spread like wildfire and you’ll be successful.

As an added suggestion, when you leave a voice message, don’t mumble and slur. I get calls from many folks who must’ve attended auctioneer school.

1 2 3

Reader comments posted to this article may be published in our print edition. All rights reserved. This copyrighted material may not be re-published without permission. Links are encouraged.

▲ Return to Top